A concept by CDPI · Ministry of Education
Trusted support in
every child's pocket
India has 10 million teachers and 248 million students. Every day, children turn to teachers with problems that have nothing to do with the curriculum. This infrastructure equips those teachers — and gives every child a safe, anonymous way to reach them.
01
Teachers train on DIKSHA and earn a badge linked to their DigiLocker
02
Students reach out anonymously through a masked alias — same teacher, lower barrier
03
SOS triggers two-reviewer authorisation before any identity is ever unlocked
DIKSHA
Training
→
Badge
DigiLocker
→
Alias chat
Anonymous
→
SOS
Two reviewers
→
Reveal
If needed
DIKSHA
Ministry of Education · Govt of India
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Becoming a Saathi Guide *
NewSEL Foundations for Teachers
In progress★ Training available on DIKSHA and other approved platforms. All certifications issued to DigiLocker regardless of platform.
←
Becoming a Saathi Guide
Ministry of Education · 3 modules
Course modules
👂
Module 1: How to listen
Sample training module · for demo
✓
🚫
Module 2: What not to say
Sample training module · for demo
✓
🆘
Module 3: When to SOS
Sample training module · for demo
✓
⏱ Training time accelerated for demo. Module structure to be defined by Ministry of Education.
←
Final Assessment
3 questions
Answer all questions to proceed
A student says they feel very sad at home. You should:
Tell them everything will be okay
Listen without judgment and ask if they want to share more
Advise them on how to handle it
A student mentions being hurt at home. You should:
Reassure them it may be a misunderstanding
Ask for more details
Trigger the SOS flag immediately
You should never promise a student that:
Everything they say will remain confidential
You will take time to respond
You are available during school hours
Certificate earned
🎓
Assessment passed
SAATHI · MINISTRY OF EDUCATION
Government of India
This certifies that
Priya Nair
has successfully completed
Saathi Guide Certification
Social-Emotional Support · Level 1
D
DigiLocker
Digital India
PN
Priya Nair
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Education & training
SAATHI GUIDE CERTIFICATION
Ministry of Education · Govt of India
✓ Verified
Priya Nair
Certified Saathi Guide · Level 1
—
Conversations
—
Return rate
—
Review score
IssuedMarch 2026
Aadhaar linkedXXXX-XXXX-4821
Other documents
📜
B.Ed Degree Certificate
Delhi University
›
🪪
Aadhaar Card
UIDAI · Verified
›
D
DigiLocker
Digital India
PN
Priya Nair
⌕ Search documents…
✦ New annual review credential issued. Previous year remains as career record.
Saathi guide credentials
2025–26
2024–25
2023–24
SAATHI ANNUAL REVIEW · 2025–26
Ministry of Education · Current
✓ Active
Priya Nair
Certified Saathi Guide · Year 2
247
Conversations
81%
Return rate
4.9
Review score
PeriodApr 2025–Mar 2026
Supersedes2024–25 credential
What's happening?
Teachers discover the certification on DIKSHA — the app they already use. No new system, no new behaviour required.
Training can be completed on DIKSHA or any approved platform. The badge goes to DigiLocker regardless.
* "Saathi" is a placeholder name used for this demo. The Ministry of Education would determine the actual name of the programme.
What's happening?
The student creates a profile with their real details. This is encrypted and stored by the Ministry of Education — no teacher or app ever sees it. From this, an anonymous alias is generated. That alias is the only identity the student carries in every conversation.
Student
Pre-filled for demo. Click "Create anonymous profile", choose a teacher, send a message — then use the button at the bottom to continue.
Create your profile
Your real details are encrypted and stored securely by the Ministry of Education. No teacher will ever see them.
What's happening?
Teachers use the DIKSHA app — or any interoperable app — to receive and respond to anonymous student conversations. They see only an alias, and their job is to listen, not investigate.
Teacher
Reply to the student as the teacher. When ready, click the SOS flag button in the chat to escalate.
PN
Ms. Priya Nair
English & Life Skills · KV Delhi
Conversations
23
Return rate
78%
Review score
4.8
Incoming conversations
No active conversations. Start a chat from the Student view first.
What's happening?
Manodarpan volunteers review flagged SOS conversations. Two independent confirmations are required before any identity is unlocked — no single person can unmask a child.
Reviewer
Read the transcript and teacher's context note. Confirm escalation as both reviewers — then the button below takes you to Identity Reveal.
SOS flagged
0
Random samples
3
Reviewed today
7
No flagged conversations
Submit an SOS from the Teacher view to see this flow.
What's happening?
Identity is only ever revealed after two reviewers independently confirm it is warranted. No longitudinal record of a child's mental health is ever formed — all data is purged every two years. The unmasked details are shared with emergency services for further action.
Identity reveal
Click Unmask to see the two-reviewer permission check and the staged identity reveal.
Identity is locked
Complete the full SOS flow — student chat, teacher SOS, two reviewer confirmations — to reach this screen.